Based in Manchester. Working with clients across the UK.

Built for visibility.
Designed for business

We design and build bespoke websites and ecommerce stores, and redesign existing sites to give visitors clear ways to enquire, book, or buy. Our SEO work helps improve your visibility in search engines and AI-powered search tools, making it easier for potential customers to find your business.

Web design for London businesses →

What we do

Web design, ecommerce, and SEO working together.

Whether you need a one-off website project, a specific improvement, or ongoing monthly support, we'll recommend what suits your business. You can choose one service or combine several, depending on what you need.

Web designer viewing the Ducie Street Media homepage on a monitor

Lead service

Web Design

Business websites from £1,500

Need a new website for your business? We design and build professional, mobile-friendly websites that explain what you offer and make it easy for people to enquire, book, or buy.

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Front-facing monitor with illustrative search results and Ducie Street Media business information

Lead service

SEO

Ongoing SEO from £500 per month

SEO helps people find your business when they search online. We improve your website’s content and structure to support visibility in Google Search, Google AI Overviews, and AI tools such as ChatGPT, Perplexity, and Gemini.

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Tablet displaying the Charlie Scott’s online shop in a pet-products packing workspace

Lead service

Ecommerce Websites

New stores from £4,500

Sell products online with a Shopify or WooCommerce store that customers can browse and buy from easily. We build new online shops and improve existing stores, including product pages, checkout, and delivery information. Improvements to an existing store, such as updates to product pages, checkout, or integrations, are quoted separately based on the work required.

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Supporting services

More ways to improve your website and brand

Illustrative DSM Homes website redesign displayed before and after on a desktop monitor

Website Redesign

From £1,250

If your website looks outdated, is difficult to use, or no longer suits your business, we can redesign it to make it clearer, easier to navigate, and more effective at generating enquiries or sales.

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Illustrative DSM Interiors brand identity shown across a website, guidelines, and printed materials

Brand Identity Design

From £1,500

Make your business look consistent and recognisable wherever people come across it. We design logos, colours, fonts, and visual guidelines for your website, social media, and printed materials.

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Developer working on an illustrative DSM WordPress website beside code and the WordPress admin interface

WordPress Development

From £750

Already have a WordPress website? We can fix problems, add features, improve loading speed, and make it easier to update without starting again.

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Scott, founder of Ducie Street Media Scott
Founder

Built from real business experience

Digital work shaped by a decade of business experience.

Scott, our founder, runs and manages Charlie Scott’s and Charlie & Friends online. That first-hand work gives us a practical understanding of what businesses need from their websites and digital marketing.

We keep up with changes in website technology, search engines, and AI-powered tools. Our recommendations reflect what's useful today, while staying focused on what makes sense for your business.

You work directly with Scott throughout your project, from the first conversation through launch and any ongoing support.

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Selected work

Real projects. Real commercial use.

Scott runs and manages both websites, which continue to operate as active businesses. They show how the work performs in real commercial settings.

Charlie Scott’s mobile ecommerce homepage

Ecommerce, content, and SEO

Charlie Scott’s

An ecommerce business developed through ongoing work across site structure, product and collection content, image SEO, internal linking, and customer experience.

Work includes Shopify content and SEO development, alongside ongoing social media planning, product content, and publishing. Charlie Scott’s has achieved an Exceptional Google Shop Quality score and recognition as a Top Quality Store in the UK.

Charlie and Friends mobile service website homepage

Service website and local visibility

Charlie & Friends

A service-business website built around clear service information, local relevance, confidence in the service, and straightforward routes to enquiry.

The project covers Manchester-focused service structure, local search content, internal navigation, and mobile-friendly enquiry routes. It also includes ongoing social media planning, service content, and publishing.

Before you enquire

Common questions

Answers to practical questions about costs, how we work, and getting started.

What affects the cost of a new website?

The cost depends on how many pages you need, how complex they are, and whether your website requires features such as online booking, ecommerce, or connections to other business systems. The amount of content to write, any existing website work, and additional design requirements can also affect the quote.

We'll explain what is included, what would cost extra, and the agreed price before work begins.

What is included in a standard website build?

Our £1,500 starting package covers planning, mobile-friendly design and development for up to five standard pages, finished website copy based on accurate information you provide, basic search-engine setup, a standard enquiry form, review and approval of each page as the project develops, and checks before launch.

You'll also receive a handover. More complex features and ongoing services are quoted separately when needed.

How do I know whether my website needs improving or rebuilding?

We'll look at what works on your existing website, what is causing problems, and whether its current setup can support the changes you need. Sometimes improving the content, navigation, mobile layout, or enquiry forms is enough.

If the website's underlying structure makes those improvements impractical, we may recommend a redesign or rebuild. We'll explain the reasons before you decide.

Can you support my website after launch, and is hosting included?

Yes. We offer website maintenance and support, one-off updates, managed WordPress hosting, and ongoing SEO as separately agreed services.

Hosting and maintenance are separate. Where suitable, you can choose hosting without maintenance, maintenance without changing your hosting provider, or both. Neither service is automatically included in a website-build quote unless agreed.

What does your ongoing SEO service actually include?

Our ongoing SEO service starts from £500 per month. At that price, we agree one main SEO priority, make one meaningful improvement to website content or a page, monitor Google Search Console (a tool that reports how your website appears in Google Search), and provide a monthly progress summary.

Regular blog writing, larger technical changes, and more extensive work are quoted separately.

What is a CRM, and can you connect one to my website?

A customer relationship management (CRM) system helps you keep enquiries, client or customer details, and follow-up tasks organised in one place. We can connect suitable CRM systems, such as HubSpot, Pipedrive, or Zoho CRM, to your website so new enquiries can be recorded and followed up more easily.

Depending on the system and agreed work, we can help set up contact information, follow-up stages, reminders, user access, and basic reports. Fully bespoke CRM development and complex integrations are not part of our standard service.

Can I commission just a logo without a full brand identity?

Yes. Our standalone Logo Design service starts from £750. You don't need to buy a full brand identity package.

If you also need consistent colours, typography, and guidance for using your branding across your website and other materials, Brand Identity Design starts from £1,500. A combined Brand Identity and Website package is available from £2,750, depending on the website requirements.

How would we work together if my business isn't in Manchester?

Most projects can be planned and reviewed through video calls and email, wherever your business is based. You'll work directly with Scott throughout the project.

If you'd prefer to meet in person, we're happy to travel to you. We can also meet in Manchester or another location that suits you.

Do I need a finished project brief before getting in touch?

No. A short description of your business and what you're hoping to achieve is enough to start. You can share a website link, budget, or timeframe if you have one, but you don't need to know which service is right for you.

Our free 20-minute Project Fit Call can help identify a sensible next step. If more detailed analysis is needed, a separately agreed Digital Review & Roadmap starts from £500. The free call is not a full website audit.